Product innovation and process innovation in the hotel industry in Vietnam

 Nguyen Manh Thang1

1 Researcher, Korea - Vietnam Incubator Park, Department of Business Planning, Can Tho, Vietnam

Article History

Received: 10 March 2021      Revised: 25 May 2021      Accepted: 3 June 2021     Available Online: 7 June 2021

Keywords: green product, green process, innovation, hotel industry, tourism

JEL classification: L83, O31, Z32

Citation: Thang, N. M. (2021). Product innovation and process innovation in the hotel industry in Vietnam, Review of Socio-Economic Perspectives, Vol 6(2), 59-73.


The aim of this research is to establish an integrated model which links knowledge-based green products to innovations in green processes, green product innovation, process innovations and hotel performance of Vietnam and tests this model in Vietnam. First, to assess reliability and validity measures reliability and factor analysis were used. Secondly, bivariate correlations were made to investigate bivariate relationships between variables. Third, the relations between variables have been estimated by several regressions. This study helps show the difference between product innovation and innovation in processes. In addition to sharing and accessing new knowledge streams, managers must concentrate on improving the absorption capacity of their organization in order to create innovation, in compliance with modern knowledge. Finally, for industry authorities, it is recommended.

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Article Type: Original Paper


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